Depending on the quantity and weight of the products you order and your own preferences, you can choose one of the following delivery methods:
- Inpost courier
- Inpost parcel locker
- Polish Post
- DHL courier
The fastest and safest:
Courier company – delivery is carried out by a professional courier company INPOST. Choosing a courier means convenience and certainty that your order will arrive on time at an affordable price. Additionally, you will receive a link to the website where you will be able to check the location of your shipment on an ongoing basis. Delivery within 1-2 days maximum.
Most convenient:
Delivery to a parcel locker - you will collect the parcel at a time convenient for you. The parcel is delivered to the parcel locker of your choice, where you can collect it within 48 hours from its delivery to the locker. Delivery within a maximum of 1-2 days.
Cost of delivery
You will know the total delivery cost of your order after adding products to the cart and selecting the delivery method and payment method you are interested in - in the summary you will see the exact value to be paid.
RETURN
Pursuant to the Act of March 2, 2000, you can return a product purchased in the online store without giving a reason within 14 days from the date of receiving the shipment with the order.
However, such goods cannot bear traces of use and cannot be destroyed or damaged. Any signs that the underwear has been unsealed, opened or worn will exclude the possibility of return.
Delivery costs for return shipment are borne by the customer.
Please send returns to:
DiHelen
Rzemieślnicza 1/503
30-363 Kraków
Before sending your return, please contact us by e-mail to indicate your desire to return. In the return message we send a form that must be completed and attached to the return package.